SIPOD GLOBAL is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect to how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at: https://www.oaic.gov.au

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include: –

• Full name 
• Residential or mailing address 
• Email address 
• Telephone or mobile number 
• Business or project-related information

We collect this Personal Information in a variety of ways, including: –

• Through our website: https://sipodglobal.com/
• Over the phone or via email
• From meetings, interviews, or site visits
• From publicly available sources
• From third-party referrals
• Through cookies on our website (if applicable)

We collect your Personal Information for the primary purpose of: –

• Providing our building and development services to you
• Sending quotes, project updates, or related information
• Managing client records and communications
• Marketing and promotions (with the option to unsubscribe)

We may also use your Personal Information for closely related secondary purposes where you would reasonably expect such use or disclosure. You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

Sensitive Information

Under the Privacy Act, Sensitive Information includes things such as your racial or ethnic origin, religious beliefs, or health data. In the normal course of our construction and development work, we do not typically collect sensitive information.

If we ever do, it will only be: –

• For the primary purpose for which it was provided
• For a directly related secondary purpose
• With your consent
• Where required or authorised by law

Third Parties

Where reasonable and practicable, we will collect your Personal Information only from you directly. However, in some cases, we may receive information from third parties (e.g. architects, real estate agents, referral partners). If this occurs, we will take reasonable steps to ensure you are aware of the information provided to us.

Disclosure of Personal Information

We may disclose your Personal Information in the following situations: –

• To third-party contractors or consultants directly involved in your project
• To service providers (e.g. IT, legal, accounting)
• With your consent
• When required or authorised by law

We do not sell or rent personal information.

Security of Personal Information

We store your Personal Information securely and take reasonable steps to: –

• Protect it from misuse, interference, loss, or unauthorised access
• Secure our physical and digital systems using passwords and backups

When your Personal Information is no longer needed, we will take reasonable steps to destroy or de-identify it. However, for legal and regulatory reasons, client files may be retained for a minimum of 7 years.

Access to Your Personal Information

You have the right to request access to the Personal Information we hold about you and to correct it if necessary. To do so, please contact us in writing using the details below. We may require identification to confirm your request. We do not charge a fee for access requests, but a small administrative fee may apply if you require printed copies.

Maintaining the Accuracy of Your Information

We aim to ensure that your Personal Information is accurate, complete and up-to-date. If you believe any information we hold about you is incorrect, please contact us as soon as possible so we can update our records.

Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website: https://sipodglobal.com/

Privacy Policy Complaints and Enquiries

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact:

• Name: Colin Lonsdale
• Phone: 0433 453 464
• Email: [email protected]
• Address: QUBE FREMANTLE. Fremantle. 6160. Perth. Western Australia